Customer reviews of Friends Autos Ltd

By RON CHAPMAN on 06 June 2022 | Verified purchase

I've purchased my second car from Friends Autos Ltd and I'm very happy with it. I will highly recommend this company to everyone who is looking to buy a used quality vehicle.

Reply from Friends Autos Ltd on 03/07/23

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By ALAN TAYLOR on 14 February 2022 | Verified purchase

Top marks for russ and his team for making car buying a pleasure. Russ is such a nice guy who will help you through the whole process from test drive to sale to collection.

Reply from Friends Autos Ltd on 03/07/23

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By ANNIE MCKAY on 04 February 2022 | Verified purchase

Very good experience, did feel aprehensive, but the gentleman was very open and honest about the car. I would recommend Friends Auto..

Reply from Friends Autos Ltd on 03/07/23

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By Anonymous on 14 January 2022 | Verified purchase

Friendly and reliable service. There were a few minor bits (e.g. seat adjustment handle) on the car that needed attention and I thought they might struggle to get the work done because it was mid-December and there had been snow. But the car was ready on the collection date. Payment was straight forward and assistance provided for taxing the car. Rasool was friendly and seemed genuinely keen that the car should be right and safe, ready for my son to learn in. He arranged for a service of the car before collection, even though I did not demand this. I remember when I went to collect the car, Rasool was dealing with another customer and it is worth noting that the customer thanked Rasool for service and that he would recommend Friends Autos to his friends or colleagues, A month on for me and the car remains reliable.

Reply from Friends Autos Ltd on 03/07/23

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By GARY WHITE on 08 December 2021 | Verified purchase

Rasool was knowledgeable, friendly and explained the process clearly. My used vehicle was as described and I am extremely happy with my purchase. They even delivered the car to my door. A excellent service and I cannot recommend them highly enough.

Reply from Friends Autos Ltd on 03/07/23

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By Anonymous on 02 November 2021 | Verified purchase

Russell was a real pleasure to do business with. He was honest and truthful from the minute we got talking. Like myself, Russell is a family man. When I explained that I wanted to purchase a Nissan Qashqai for my pregnant fiancée, Russell made sure that the car was absolutely spot on before allowing me to drive away. He fixed a minor issue with a caliper and window switch regulator before arranging the car to be valeted and cleaned prior to delivery. Overall I am very happy with my experience with Russell at Friends Autos and I would definitely recommend them.

Reply from Friends Autos Ltd on 03/07/23

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By Anonymous on 24 October 2021 | Verified purchase

Russell was very approachable, helpful and happy to go through the pros and cons of the cars he had available. Made me aware of cars he would have available in the next week so I could return to see those too. Allowed test drive and a mechanic to look over car when I wanted. New MOT, addressed one very minor issue the mechanic brought up and the car was valeted. All very reassuring.

Reply from Friends Autos Ltd on 03/07/23

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By SUSAN BROOKS on 25 September 2021 | Verified purchase

Excellent service all round, extremely helpful and not in anyway pushy. We had 1 slight issue thst was resolved in super fast time that was no fault of Friends Autos we would highly recommend and will definitely use in the future. A pleasure to do business with .

Reply from Friends Autos Ltd on 03/07/23

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By Anonymous on 11 September 2021 | Verified purchase

Fantastic customer service. I would 100% recommend them and will definitely buy from them again.

Reply from Friends Autos Ltd on 03/07/23

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By GURPREET JAGPAL on 21 August 2021 | Verified purchase

Brilliant, friendly and very professional service and the car was as described, very happy with purchase and service, would highly recommend to friends and family.

Reply from Friends Autos Ltd on 03/07/23

Many thanks for your feed back. Friends Autos Limited really appreciate your valuable comments.