Customer reviews of Friends Autos
At Friends Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 130 customer reviews
A great experience with buying my first car!
By NICHOLE R on 17 February 2021 | Verified purchase
I'm so glad that I chose to get my first car from Friends Autos. It was daunting enough not knowing what to expect when buying a first car, however the staff were amazing, welcoming, friendly and really knowledgeable in this field and they really helped in making sure that this was the best car for me. Overall I rate my experience at Friends Autos a positive one and I would highly recommend them. They reassured me quite a bit throughout this whole experience and their service was quick and efficient meaning that I had a car within 3 days of first viewing it.
By KAREN M on 10 February 2021 | Verified purchase
This is my second purchase from Friends Autos , i highly recommend this garage, they go above and beyond .Professional yet friendly nothing is to much trouble , I felt all my questions regarding both purchases were answered honestly .I wouldnt hesitate to recommend them,they have a good range of vehicles for all budgets and have a fantastic after service.
Great purchasing experience.
By GEZ M on 01 February 2021 | Verified purchase
Really helpful owner of the business. Totally made me feel at ease. If only all second hand car dealers were like this. Purchase of daughters first car and ticked all the right boxes. Have only driven the car 50miles so far but it is running fine and as hoped/expected. Many thanks.
Fantastic car buying experience
By RACHEL EMMA L on 25 November 2020 | Verified purchase
Very reliable company. Very happy with my new car, they couldn’t help me enough. Would definitely recommend and definitely buy again from here.
By RAJI G on 22 November 2020 | Verified purchase
Honest trustworthy all my questions were answered very polite and went out of there way to help. No gimmick or hard selling. Would recommend to anyone one interested in buying a car.
Reliable and Trustworthy, No False Promises
By RAVINDER R on 19 November 2020 | Verified purchase
When I visited Friends Autos to buy my first car, my experience with the staff is very good. They are honest, practical, reliable and trustworthy. One of the good parts is No False Promises !! I definitely recommend Friends Autos at Birmingham !!
used car purchase
By SAAD R on 23 October 2020 | Verified purchase
One of the best and most respectful treatments i am yet to receive !!! Car buying just became "THE EXPERIENCE" !!! Right from the very outset, the gentleman who was the owner, was so meticulous, thorough and honest that i was confused on multiple occasions , compared to scams previously experienced by me. The true highlight was his post sales support, guarantee and legitimate documentation, al of which took less than 10 minutes due to a very highly organized effort. What i have bought is the true reward for my money and in real-time. I have even asked him to organize a car for another friend of mine. Both of us are doctors with long commute requirements in different parts of UK. Highly recommended !
Fantastic experience of buying a second hand car
By GARY C on 11 October 2020 | Verified purchase
A fantastic experience from start to finish, very knowledgeable and friendly, arranged test drive and nothing was too much trouble, he definitely went the extra mile but with no sales pressure, very happy to purchase a vehicle from him
By KAMRAN A on 10 October 2020 | Verified purchase
I have had the best experience of my life today dealing with Friends Autos. The whole team was very welcoming and very genuine people. I went to get a Honda Civic and I didn't expect the deal to go that smoothly. The car was in a perfect condition with all the paperwork . We were allowed to take the car on a long test drive. I would definitely highly recommend buying a car from them. I would say it was my best experience of buying a car. They are trustworthy, honest and very friendly people. !!!!!!
A very pleasant car buying experience.
By JOANNE P on 04 October 2020 | Verified purchase
Great service. Friendly and professional manner. Highly recommended.
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|Monday||10:00 - 17:00|
|Tuesday||10:00 - 17:00|
|Wednesday||10:00 - 17:00|
|Thursday||10:00 - 17:00|
|Saturday||10:00 - 17:00|
|Sunday||10:00 - 16:00|
Alternative times available by appointment.