Customer reviews of Friends Autos
At Friends Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 130 customer reviews
Good experience and great staff
By ANDREW P on 05 August 2018 | Verified purchase
Very friendly, not pushy or made you feel pressured to buy the vehicle, took out for a test drive.
Excellent Customer Services
By HUSSI L on 26 May 2018 | Verified purchase
Great customer service from the time I called to enquire about the vehicle, to the viewing and test drive. Staff have amazing knowledge of cars and customer needs, the car was as described over the phone. One of a kind 5star service from a used car dealer. highly recommended
Professional and helpful
By Caroline P on 09 October 2023 | Purchase not verified
We bought a car for my son here and were very happy with it but when we got home found that the cd player was not working, this was something that was particularly important for my son as he loves his music and had been gathering some cd's for his new car.I made contact the next day and they said that it had been working, we agreed I would try again and get back in touch. The following day I sent a video of it not working and they got back in touch straight away, they were very helpful and we agreed that they would get a new cd player and fit it. They managed to source one in time for my son's day off and we drove down and they fitted it for us there and then.On all occasions I have very happy with the service and found them to be courteous and professional. I would defintely recommend
Best, Honest and Trusted Car Dealer in the UK !
By Adel B on 14 August 2023 | Purchase not verified
I have just bought new 2008 Peugeot car from Friends Autos in Evesham, I drive it from there to Manchester, than Manchester to Dublin in Ireland. Happy with my purchase, spotless and clean car must say ! Rassoul and Chaabanne very honest and best car dealer have ever dealt with. Provide you with all info about the car, and show all documents and history with details of the car, test drive ,,,etc. best service with smile and really recommend this car dealer for any body. Thank you again for the excellent customer service, hospitality and trust.
Three months on and couldn’t be happier
By Jess E on 24 July 2023 | Purchase not verified
Having made the tough decision to part with my beloved but decaying car back in March, I found a suitable and reasonably priced car with Friends Autos through auto trader. They were courteous, professional, and very happy to go through and explain all of my buying options, which made the whole experience smooth and stress free. I now have a fab car which I’ve owned for over three months and has just sailed through its MOT. I couldn’t be happier, and I would recommend Friends Autos to anyone.
Happy family with our new car
By Adrian H on 07 February 2023 | Purchase not verified
Happy with our new car from friends autos, both members of staff we dealt with were friendly, polite and helpful. It's been less than a week since our purchase but we have no issues with the car yet. Purchase and trade in of our old car were processed quickly so we were able to take the car home on the same day within a matter of hours. Thank you
AVOID - Hidden Problems
By Anonymous on 09 July 2022 | Purchase not verified
I purchased a punto a punto 6 months ago and all seemed fine but after a month the car was literally falling apart and has been in and out the garage. I have only done 687 miles in it so far as I only drive to work and back. First I found out that the windows had been "fixed" but were actually glued shut and then all the other problems started to happen after only a month. It had: A crack across the front left wheel, radio stopped working and car heater, it needed a new battery straight away and to be oiled, the mirror was glued on and fell off whilst driving, fuel leak, leaking oil line, electric windows sometimes stopped open, struggles to get into 3rd gear, grill somehow fell off as it looked like it had been cable tied, window wiper motor stopped working and now after 6 months the engine cuts out completley and refuses to work for longer then 2 mins. This is a joke I paid £2000 for a 06 punto, in the trust in the company that it was i really good condition but I have racked up a large bill fixing it after the first month but now after 6 months the car might be a right off. The seller was nice but their cars are junk and all the problems have been hidden. I have also noticed the negative reviews have been removed to make it seem trustworthy.
Great service and advice
By Anonymous on 15 March 2022 | Purchase not verified
Bought my daughters first car here. Exceptional service over the phone and face to face. Provided helpful advice on makes and models. Very professional and polite. Pleasure to deal with.
By Tina H on 06 August 2021 | Purchase not verified
Great smooth easy transaction with no hidden nasties, pleased with the car, was able to collect at my convenience, would buy again from garage
Brilliant experience - honest & sincere staff!
By Thomas R on 30 October 2020 | Purchase not verified
A fantastic experience! I couldn't recommend enough. The staff were friendly, honest & sincere. Full history of the car was provided & sales staff were attentive without pressuring. Full transparency & clearly an ethical seller. I took the car for a full check about 2 months after purchase and everything was confirmed by the garage in good working order. Fair prices too!
- 01386 324325 01386 324447
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|Monday||10:00 - 17:00|
|Tuesday||10:00 - 17:00|
|Wednesday||10:00 - 17:00|
|Thursday||10:00 - 17:00|
|Saturday||10:00 - 17:00|
|Sunday||10:00 - 16:00|
Alternative times available by appointment.