Customer reviews of Friends Autos Ltd

By HUSSI L on 26 May 2018 | Verified purchase

Great customer service from the time I called to enquire about the vehicle, to the viewing and test drive. Staff have amazing knowledge of cars and customer needs, the car was as described over the phone. One of a kind 5star service from a used car dealer. highly recommended

By Mr A on 18 November 2025 | Purchase not verified

Very good experience. Beautiful BMW 520 Touring. I travelled from Swansea by train to pick my new car up. Never again, trains are why people drive cars. The owner offered me coffee straight away when I arrived, and showed me everything on the car. The car was everything I wanted, exactly as I was told. You don't want to travel for miles and find out it wasn't as described. My journey back home was pure luxury.thank you

Reply from Friends Autos Ltd on 20/11/25

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By Kevin D on 08 October 2025 | Purchase not verified

Good experience, vendor answered my emails promptly. Premises were clean and well maintained. Deal was done easily and professionally. All in all I was satisfied with the car I purchased.

Reply from Friends Autos Ltd on 29/10/25

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By Judy H on 19 August 2025 | Purchase not verified

Outstanding experience from start to finish!Mr Rasool sold me a little fiat 500 in June and he part-exchanged my existing car for a really good price.My car had suddenly needed replacing and I had contacted various other dealers, which left me feeling quite vulnerable.Mr Rasool answered all my questions and was so very reassuring and helpful. He is an honest, sincere man who runs a wonderful company. I can thoroughly recommend.

Reply from Friends Autos Ltd on 20/08/25

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By Jon T on 30 May 2025 | Purchase not verified

Lovely condition car, spotlessly clean and well presented. Very helpful service and advice from Mr Rasool, all the way from my first enquiry about the car to purchse and collection. I'd thoroughly recommend Friends Autos Ltd to any buyer.

Reply from Friends Autos Ltd on 30/05/25

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By Stephen P on 11 April 2025 | Purchase not verified

1 year on from buying a Skoda Citigo for my daughter, 1 year of trouble free motoring, Mot'd the car today and passed with zero advisories, thank you for supplying such a great genuine car

Reply from Friends Autos Ltd on 15/05/25

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By Anonymous on 07 April 2024 | Purchase not verified

Excellent service. We bought a car from here which was reasonably priced and were able to test drive before purchasing. We noticed that there was a problem with the clutch after getting it home so called the garage and they were happy to have the car back to have a look. They had the car fixed at no expense to us and back with us within a week, keeping us updated along the way. Couldn’t have asked for better service, would definitely buy from here again!

Reply from Friends Autos Ltd on 14/04/24

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By Abi H on 01 March 2024 | Purchase not verified

AVOID AVOID AVOID! Bought a car from above garage back in November and have since had to fork out over £1000 on repairs in which the garage should cover under warranty however it is impossible to contact the garage as they will NOT answer their phone or respond to emails. Complete shambles of a company and should be avoided at all costs!

By Caroline P on 09 October 2023 | Purchase not verified

We bought a car for my son here and were very happy with it but when we got home found that the cd player was not working, this was something that was particularly important for my son as he loves his music and had been gathering some cd's for his new car.I made contact the next day and they said that it had been working, we agreed I would try again and get back in touch. The following day I sent a video of it not working and they got back in touch straight away, they were very helpful and we agreed that they would get a new cd player and fit it. They managed to source one in time for my son's day off and we drove down and they fitted it for us there and then.On all occasions I have very happy with the service and found them to be courteous and professional. I would defintely recommend

Reply from Friends Autos Ltd on 11/10/23

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By Adel B on 14 August 2023 | Purchase not verified

I have just bought new 2008 Peugeot car from Friends Autos in Evesham, I drive it from there to Manchester, than Manchester to Dublin in Ireland. Happy with my purchase, spotless and clean car must say ! Rassoul and Chaabanne very honest and best car dealer have ever dealt with. Provide you with all info about the car, and show all documents and history with details of the car, test drive ,,,etc. best service with smile and really recommend this car dealer for any body. Thank you again for the excellent customer service, hospitality and trust.

Reply from Friends Autos Ltd on 15/08/23

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