Customer reviews of Friends Autos Ltd

By ANDREW P on 05 August 2018 | Verified purchase

Very friendly, not pushy or made you feel pressured to buy the vehicle, took out for a test drive.

Reply from Friends Autos Ltd on 06/08/18

Thanks a lot Andrew for your valuable comments. Best regards, Friends Autos Team.

By HUSSI L on 26 May 2018 | Verified purchase

Great customer service from the time I called to enquire about the vehicle, to the viewing and test drive. Staff have amazing knowledge of cars and customer needs, the car was as described over the phone. One of a kind 5star service from a used car dealer. highly recommended

By Jake G on 05 August 2026 | Purchase not verified

I dealt with Rasool and I had the bmw 330d from friends autos and honestly from enquiring to collection of the car there was plenty of back and forth communication and the car exceeded my expectations when I arrived! Amazing, friendly and reliable service well trusted garage with good quality cars! I even washed the car myself when I got home and it was a mint as it was when I collected it. Normally dealers put a coating on the cars to hide defects but this was not the case. Immaculate inside and out.

Reply from Friends Autos Ltd on 06/08/26

Many thanks for your feed back. Friends Autos Limited really appreciate your valuable comments.

By Mr A on 18 November 2025 | Purchase not verified

Very good experience. Beautiful BMW 520 Touring. I travelled from Swansea by train to pick my new car up. Never again, trains are why people drive cars. The owner offered me coffee straight away when I arrived, and showed me everything on the car. The car was everything I wanted, exactly as I was told. You don't want to travel for miles and find out it wasn't as described. My journey back home was pure luxury.thank you

Reply from Friends Autos Ltd on 20/11/25

Many thanks for your feed back. Friends Autos Limited really appreciate your valuable comments.

By Kevin D on 08 October 2025 | Purchase not verified

Good experience, vendor answered my emails promptly. Premises were clean and well maintained. Deal was done easily and professionally. All in all I was satisfied with the car I purchased.

Reply from Friends Autos Ltd on 29/10/25

Many thanks for your feed back. Friends Autos Limited really appreciate your valuable comments.

By Judy H on 19 August 2025 | Purchase not verified

Outstanding experience from start to finish!Mr Rasool sold me a little fiat 500 in June and he part-exchanged my existing car for a really good price.My car had suddenly needed replacing and I had contacted various other dealers, which left me feeling quite vulnerable.Mr Rasool answered all my questions and was so very reassuring and helpful. He is an honest, sincere man who runs a wonderful company. I can thoroughly recommend.

Reply from Friends Autos Ltd on 20/08/25

Many thanks for your feed back. Friends Autos Limited really appreciate your valuable comments.

By Jon T on 30 May 2025 | Purchase not verified

Lovely condition car, spotlessly clean and well presented. Very helpful service and advice from Mr Rasool, all the way from my first enquiry about the car to purchse and collection. I'd thoroughly recommend Friends Autos Ltd to any buyer.

Reply from Friends Autos Ltd on 30/05/25

Many thanks for your feed back. Friends Autos Limited really appreciate your valuable comments.

By Stephen P on 11 April 2025 | Purchase not verified

1 year on from buying a Skoda Citigo for my daughter, 1 year of trouble free motoring, Mot'd the car today and passed with zero advisories, thank you for supplying such a great genuine car

Reply from Friends Autos Ltd on 15/05/25

Many thanks for your feed back. Friends Autos Limited really appreciate your valuable comments.

By Anonymous on 07 April 2024 | Purchase not verified

Excellent service. We bought a car from here which was reasonably priced and were able to test drive before purchasing. We noticed that there was a problem with the clutch after getting it home so called the garage and they were happy to have the car back to have a look. They had the car fixed at no expense to us and back with us within a week, keeping us updated along the way. Couldn’t have asked for better service, would definitely buy from here again!

Reply from Friends Autos Ltd on 14/04/24

Many thanks for your feed back. Friends Autos Limited really appreciate your valuable comments.

By Abi H on 01 March 2024 | Purchase not verified

AVOID AVOID AVOID! Bought a car from above garage back in November and have since had to fork out over £1000 on repairs in which the garage should cover under warranty however it is impossible to contact the garage as they will NOT answer their phone or respond to emails. Complete shambles of a company and should be avoided at all costs!