Customer reviews of Friends Autos
At Friends Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 130 customer reviews
Excellent Service by Friends Autos
By RON CHAPMAN on 06 June 2022 | Verified purchase
I've purchased my second car from Friends Autos Ltd and I'm very happy with it. I will highly recommend this company to everyone who is looking to buy a used quality vehicle.
By ALAN TAYLOR on 14 February 2022 | Verified purchase
Top marks for russ and his team for making car buying a pleasure. Russ is such a nice guy who will help you through the whole process from test drive to sale to collection.
By ANNIE MCKAY on 04 February 2022 | Verified purchase
Very good experience, did feel aprehensive, but the gentleman was very open and honest about the car. I would recommend Friends Auto..
Rasool was friendly and helpful and has proved reliable.
By Anonymous on 14 January 2022 | Verified purchase
Friendly and reliable service. There were a few minor bits (e.g. seat adjustment handle) on the car that needed attention and I thought they might struggle to get the work done because it was mid-December and there had been snow. But the car was ready on the collection date. Payment was straight forward and assistance provided for taxing the car. Rasool was friendly and seemed genuinely keen that the car should be right and safe, ready for my son to learn in. He arranged for a service of the car before collection, even though I did not demand this. I remember when I went to collect the car, Rasool was dealing with another customer and it is worth noting that the customer thanked Rasool for service and that he would recommend Friends Autos to his friends or colleagues, A month on for me and the car remains reliable.
An excellent 5 star service.
By GARY WHITE on 08 December 2021 | Verified purchase
Rasool was knowledgeable, friendly and explained the process clearly. My used vehicle was as described and I am extremely happy with my purchase. They even delivered the car to my door. A excellent service and I cannot recommend them highly enough.
Highly recommend Russell at Friends Autos - a trustworthy and honest man.
By Anonymous on 02 November 2021 | Verified purchase
Russell was a real pleasure to do business with. He was honest and truthful from the minute we got talking. Like myself, Russell is a family man. When I explained that I wanted to purchase a Nissan Qashqai for my pregnant fiancée, Russell made sure that the car was absolutely spot on before allowing me to drive away. He fixed a minor issue with a caliper and window switch regulator before arranging the car to be valeted and cleaned prior to delivery. Overall I am very happy with my experience with Russell at Friends Autos and I would definitely recommend them.
Approachable and helpful.
By Anonymous on 24 October 2021 | Verified purchase
Russell was very approachable, helpful and happy to go through the pros and cons of the cars he had available. Made me aware of cars he would have available in the next week so I could return to see those too. Allowed test drive and a mechanic to look over car when I wanted. New MOT, addressed one very minor issue the mechanic brought up and the car was valeted. All very reassuring.
By SUSAN BROOKS on 25 September 2021 | Verified purchase
Excellent service all round, extremely helpful and not in anyway pushy. We had 1 slight issue thst was resolved in super fast time that was no fault of Friends Autos we would highly recommend and will definitely use in the future. A pleasure to do business with .
Brilliant place to buy a second hand car
By Anonymous on 11 September 2021 | Verified purchase
Fantastic customer service. I would 100% recommend them and will definitely buy from them again.
By GURPREET JAGPAL on 21 August 2021 | Verified purchase
Brilliant, friendly and very professional service and the car was as described, very happy with purchase and service, would highly recommend to friends and family.
- 01386 324325 01386 324447
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|Monday||10:00 - 17:00|
|Tuesday||10:00 - 17:00|
|Wednesday||10:00 - 17:00|
|Thursday||10:00 - 17:00|
|Saturday||10:00 - 17:00|
|Sunday||10:00 - 16:00|
Alternative times available by appointment.